To maintain growth and profitability we have restructured and streamlined our processes and diversified our service base – becoming more flexible, professional and competitive. In 2010 we achieved our first quality standard, ISO 9001 and have since updated this in March 2017.
This is the internationally recognised standard for the quality management of businesses and demonstrates the professionalism and quality of the service and products that we provide.
- Applies to the processes that create and control the products and services an organisation supplies
- Prescribes systematic control of activities to ensure that the needs and expectations of customers are met
- Illustrates commitment to quality, customers and a willingness to work towards improving efficiency
- Demonstrates the existence of an effective quality management system that satisfies the rigours of an independent, external audit
Click here to view a copy of our Quality Policy and objectives